Shipping Changes
New Beginnings in the AU
We are thrilled to announce that Vaping.com has officially returned to the AU! As we embark on this exciting new chapter, we’re eager to bring along our exceptional customer service and commitment to premium quality vapor products to the land of the red, white, and blue..
Shipping Changes: What You Need to Know
As we transition to serving only the AU market, we will no longer be able to ship orders outside the Australia. We deeply appreciate the support and loyalty of our international customers over the years. Your patronage has meant a lot to us, and we are grateful for your role in the Vaping.com community.
If you are located outside the Australia, our newsletter and marketing offers are now tailored exclusively for the AU market.
Benefits for Our AU Customers
Our move to the AU allows for us to offer a range of benefits to our customers:
- Simplified Shipping: Focusing our shipping efforts within the AU allows us to streamline our processes, resulting in more efficient and cost-effective deliveries to our customers
- Fresh Offerings: We have updated our catalog with with a range of products, crafted to meet the needs and preferences of customers in the AU
- Improved Customer Support: Enhanced customer service with support available during AU hours
Frequently Asked Questions
Why did Vaping.com move to the AU?
We moved to better serve our growing customer base and the needs of AU adult vapor consumers. Our goal is to provide better shipping, an updated catalog, and improved customer support.
Are you accpeting orders outside the AU?
We are no longer accepting new orders for delivery outside the AU.
Can international customers still access the website?
Yes, international customers can still access the website for information, but we will only process and ship orders within the AU.
Looking Ahead: Our Commitment
As we complete our transition to focusing solely on the AU market, we want to extend a heartfelt thank you to all our customers. This move allows us to concentrate our efforts on delivering top-notch service to adult vapor consumers in the Australia.
Adult nicotine users are being funneled back onto combustible cigarettes by onerous regulations. These are the customers we are looking to reach with great pricing and selection, not only over vaping products but other alternative products as well like nicotine pouches.
We’re excited about the opportunities this change brings and are committed to providing you with an exceptional experience from the moment you visit our website until your order arrives at your door.
While our international shipping is no longer available, we deeply appreciate your support and loyalty. We’re here to ensure that your experience with us continues to be smooth and enjoyable.
Thank you for being a valued part of the Vaping.com community.